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 Post subject: Do you read the "red chat"? LOLOL
PostPosted: Tue Feb 15, 2011 8:04 pm 
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Joined: Thu Nov 10, 2005 12:20 am
Posts: 3508
Location: USA
Most CM's fonts are a different color (red) so that the members playing in their rooms can distinguish them from other players. The CM says important things worth paying attention to, as well as small talk chatting with players.

BE NICE TO YOUR CM!!! She is there for you! When you come in the room, try greeting the CM FIRST, instead of immediately saying "CG plz?" or expecting they be more friendly than you are by waiting for them to speak first. All of this combines into treating others like you want to be treated. Greeting your CM will let them know you are interested in chatting, if only just for a greeting. Some CM's are required to "push" hard to get new members to talk.... if you are new and you WANT to talk, let the CM know. This makes her job easier and leaves you not feeling stalked. Always attempt to respond when greeted by the CM... it is her welcome to her room!! A simple "hi" right back will brighten her day.

As a roomie, you are only watching one person for information...your CM. The CM is watching ALL roomies, as well as many times, IM's from support in the background, logging game information on a file she sends in for credits towards your chat bonuses, and for SOME sites, CM's are expected to advertise the many specials they offer. Other sites do not require this and handle advertisements out of the chat area where people are trying to relax and have fun, so this is not an added extra for your CM to deal with, leaving her hands free to make you feel more welcome. More times than not she will be ready to answer any questions asked of her about daily bonuses, promos etc. AT YOUR REQUEST.

Roomies should let the CM handle any questions pertaining to rules or promotions. Although, your help efforts are appreciated, it is of HUGE importance the information given as answers to questions be correct, or there is hell to pay for that CM. If someone sees incorrect info, it can cause many headaches for chat managers and customer service. If you see info given by your CM that you question, ask her is she sure.... OR go to a help ticket and ask for proper information to ease your mind.

Remember, CM's have bad days too and as hard as we try, sometimes things just won't stay out of our minds while working.. just like any other human being with things to deal with. If you think a CM doesn't like you, ask yourself why? Are you friendly? Do you read what she writes as answers to your questions? Do you follow chat rules? Are you a constant whiner? Or is she just plain mean and hateful? Make it your goal to show her you like her and I am sure the both of you can turn it around! Do not confuse an effort to enforce rules written on site, for dislike. Not always so:)

Please feel free to add things to this thread helping both roomie and CM's to have a much more rewarding online playing/working experience!!


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