if they want me to stop playing, I will...but they have to pay me all that I have won so far...I told this to Kevin...and I will go to my husbands corporate lawyer if they say that they are not going to pay me...let me know..I want allll that I have won up to this date...
Subject: Re: ATTN CYRUS
From: "Sissy" <sissy@bingoplayersunion.com>
Date: Fri, November 13, 2009 2:15 pm
To:
xxxxxxxxxxxxxxx@hotmail.com>
Cc:
support@bingoflash.com Bcc:
admin@bingoplayersunion.com (more)
Priority: Normal
Options: View Full Header | View Printable Version | Download this as a file
Hi Cyrus,
Below find the email xxxxx LAST received from you. It is OVER a month old
and she is STILL waiting for her withdrawal.
"From:
support@bingoflash.comTo: xxxxxxxxxxxhotmail.com
Subject: Re: cyrus
Date: Sun, 11 Oct 2009 16:08:29 +0530
Dear xxxxxxxxxx
Thank you for your e-mail. I just got back into the office and will look
in to the matter immedialely , just let me know when's it a good time to
call you?
Regards,
Cyrus"
The following is posted on BPU.
bingoflash-wont-pay-me-t3056.html"I had been playing with bingoflash since June...and put them to the test
with a withdrawal.. which they made me jump through hoops for..with
resending documents., but the requests were one at a time...this ID was
too dark, I resent, and then the other card was too dark, so I resent
that...3 times later they said all set...I got a check for $600.00..and
felt that they were on the up and up..this was the test I thought they
passed.....since...I have put in for 3 more withdrawals....months
later...still nothing and not approved..as the rules state I can put in
for withdraw every 7 days...They now owe me in excess of $4500.00...and
someone called me...manager he said...and said I was too much of an
advanced player for the site....what is that???...bingo is luck...if it is
on the up and up....and they offered me $500.00...are they kidding????
...I said no way...I want all I have won to this date. and I will stop
playing this site.....he said he would talk to someone else and get back
to me...have not heard a word...and everyday I go to Live Help and request
my withdrawals...and they say someone will
calll........unbelieveable,,,,,,,,,this is too much now..even mentioned
that my last deposit in June was $30.00....I said so what??....no where in
the rules does it say I have to deposit every so often..... One deposit
was all it took, too bad...I still won the money...and many times I had
won a game...and write the # of the game..as they have done this too many
times now.....and they said it was incomplete....and it clearly had the
red cards, and my name as winner...which they would not credit.....shady
in every way..and I had sent people to the site...so sorry for that....."
Do you have a response, to this? I have screen shots of everything
applicable in xxxxxx account, including her withdrawal attempts, that
resulted in a phone call (according to her) that offered her pennies on
the dollar as to what she has won!
We have been through this before with your sister sites, Bingo-Knights
and 123BingoOnline. Are we to assume that you will continue cheating
players out of their winnings, or do you ever intend to stand behind what
your site offers?
If you feel like any player is "too advanced" to play at your site , would
it not be a better policy to pay them and THEN tell them their business is
not needed nor wanted? It is a very powerful statement to the online
bingo players of the WORLD, to know that any site does NOT want you to win
or to pay you when you do. You sites have a history of this player abuse
and BPU will continue to bring it to the public in our forum as long as
you continue to treat them in such a manner.
There is no negotiation here. Pay your players, treat them as per your
rules posted on site. Please get Patt paid her $4462.67 that has
"mysteriously dissappeared" from her account, in HER choice of payment
excluding a paper check. Western Union, money gram or E-Wallet is
acceptable and expected within 3 days, since any of them can be handled on
any day of the week.
We will be handling her issue with BingoFlash. Once again, YOUR paying
customer has been treated in a manner causing her to seek help elsewhere,
because YOUR support team has decided that she no longer exists.
Will you help to make your site look better or worse in the public eye? 3
days will tell! She will no longer be speaking with you on the phone.
Any correspondence will be through emails, and BPU will mediate should any
arrangements be forthcoming to get this player paid what she is owed. She
has waited MORE than the specified time to receive her winnings, so our
suggestion is to pay her the entire amount IMMEDIATLEY.
The "powers that be" in the online Bingo Industry have recently started
taking more of an interest in what actions like your site has taken on
this matter do to affect the industry as a whole. We will involve whoever
we need to get get this resolved. Your call.
If you would like a screenshot of her wins, down to the picture of her
win, please advise and I will forward it. I am sure you can pull it up
the same as could have.
There are 4 pending withdrawals:
11-06-09 3:12:24 pm Pending $712.67
11-06-09 2:54:40 pm Pending $1,2500.00
10-07-09 8:50:22 am Pending $1,2500.00
9-27-09 10:56:31 am Pending $1,2500.00
Please respond to this email within 24 hours. Let us try to turn over a
new leaf and go forward for your sites instead of back.
Thanks
Sissy
Staff
Bingoplayersunion.com
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