THE GAMBLING COMMISSION UK is taking over jursdiction of all online gaming and is implementing and enforcing rules that will make a difference......... to operators and players!
www.gamblingcommission.gov.uk
"The rules of games,odds, house edge and average return to the player must all be
clearly displayed, and operators must have well-publicized complaints procedures
which include an external, independent element."
We will monitor all British gambling operators to make sure they comply with our
rules. We have the power to fine or revoke the licenceses of those who fail to do
so, and to prosecute illegal gambling. We wont hesitate to use these powers if need
be."
#5 Social Responsibility Code Provisions
In this code a "complaint" means a complaint about any aspect of the licensees
conduct of the licensed activities, and a "dispute" is any complaint which:
(a) Is not resolved at the first stage of the complaint procedure;and
(b) related to the outcome of the complainents gambling transaction.
Licencees must ensure that:
Customers are told the name and status of the person to contact about their complaint.
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Provision #7
General "Fair and Open" Provisions
"Customers must be notified of changes to terms before they come into effect."
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sounds like this means:
You may not add or alter, implement rules or policy decisions without prior
notice.This means your support staff, employees, or administration may not improvise
or amend rules to fit the situation.
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These are a few rules which will have a profound impact on the operational functions of online gaming in the uk.Please click on the link to read the new rules that will take effect the 1st of September 2007.