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 Post subject: Bingo Castle/Playground
PostPosted: Thu Nov 03, 2011 9:14 am 
Player Advocate
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Joined: Tue Nov 01, 2011 3:51 am
Posts: 6
Hey folks!

Just been searching through complaints sections online and I have noticed there has been a lot of problems for UK players at Bingo Castle (Not to be confused with Castle Bingo) They seem to have a bonus scheme that makes it almost impossible to withdraw.. Just a few of these reviews from several review sites make me think there's something not right..

Advertising big winners on the homepage, who are actually not "big winners" at all..Misleading to say the least
After reading the review about being a "Winner" My friend just told me his name is on there as a winner. He was told by support it was the amount he wagered! This is misleading and false advertising, making it seem people are winning on there when they are not. There seems to be nothing legitimate about it, and that has just confirmed it!

I checked the prior days bingo and slots winners and a player who was in the bingo room was shown as winning £700 the day b4, so I said wtg on the win she replied what win and that she never won at all on the slots that day. She went to live help then came back in the room and said she was told they added up all her winnings from joining the site and that's where they got the amount from. It turned out other players had all had their name shown as big winners when they never won.

Not paying out..
I did have a very hard task to get my winnings. It took me well over a month, but I did get it after threatening to sue them. Like so many new bingo sites these days, all seem to love taking your money, but don't like paying out. The slots machines are well dodgy,so would not recommend that you play them. Chats hosts are very poor, and really just 1 room to play in with very poor payouts. Love bingo, but hate being scammed and ripped off.

If you're looking for a great new bingo site, pls do not go on to Bingo Castle. Somehow this site is emailing players with no link to it and they start to reel you in in offering you free money upto £50.00. However, you can never cash your winnings, as it's free money.

There's a lot more too, from more than one place. Also comments about being banned if you ask in chat about your withdrawl. If anyone has had issues with this site please let us know, I have read how they have scammed players. I would like to investigate the truth in this.

Onto Bingo Playground... (Not to be confused with Playground Bingo)

Very similar reviews as Bingo Castle and players seem to be cheated out of funds here too. CM's are also not being paid. If you know them, get them onto us and we can try to help!

Found this article also;
Warning: LBB is no longer affiliated with Bingo Playground. The warning is due to unethical business practice and breach of contractual terms. In a correspondence with LBB’s contact person, we were told Bingo Playground was sold and no longer liable for commissions earned. They come under speculation if they were sold or renamed the company. LBB was not notified that a affiliate program was no longer available.
As a result we have unknowingly honored an affiliate agreement that no longer exists. The contact person for LBB under the previous ownership is still an active employee with current owners. Which may suggest they operate under same management group.
Please be advised that due to this unscrupulous behavior, players should cease any further association with Bingo Playground. It is in the best interest of our members to avoid this site. Players may be faced with not honoring legitimate wins or delay tactics.

Jen x

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